Privacy
Learn how we collect, use, and protect your personal information to ensure a safe and secure fitness experience.
Privacy Policy
This Privacy Policy explains how our gym collects, uses, protects, and manages your personal information when you use our fitness services, website, or mobile applications.
1. Introduction
When you join our gym or use our services, you trust us with your personal information. We take this responsibility seriously and are committed to keeping your data safe.
This Privacy Policy helps you understand what information we collect, why we collect it, and how you can manage, update, or request deletion of your information.
2. Information We Collect
We collect information to provide you with a better, personalized fitness experience. The types of information we gather include:
2.1 Information You Provide
When you become a member or use our gym services, you may provide us with:
- Your name, phone number, and contact details
- Membership or account login information
- Payment details for membership or services
- Health-related information voluntarily shared for personalized training
- Emergency contact information
2.2 Automatic Information
When you interact with our website or app, we may automatically collect:
- Device details and unique identifiers
- Usage logs such as pages visited or features used
- Approximate location data, if permitted
- Browser type, operating system, and technical data
3. How We Use Your Information
The information we collect helps us operate efficiently and enhance your gym experience. We use your data to:
- Manage your membership and provide fitness services
- Create personalized workout or nutrition plans
- Send important gym updates, reminders, and promotions
- Enhance security within the gym premises
- Improve gym operations and track service performance
4. Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following situations:
4.1 With Your Consent
We may share your information with trainers, nutritionists, or partners only if you provide explicit consent.
4.2 For Legal Reasons
We may disclose information if required to:
- Comply with legal obligations or government requests
- Enforce gym policies and terms of service
- Prevent fraud or security issues
- Protect the safety and rights of our staff and members
5. Data Security
We use strong security measures to protect your information from unauthorized access or misuse. These include:
- SSL encryption on our website and apps
- Regular audits of data storage and processing systems
- Restricted access to personal data for authorized staff only
6. Your Rights and Choices
You have full control over your personal information. You may request:
- Access to the information we store about you
- Correction of incorrect or outdated information
- Deletion of your data, unless required for legal purposes
- Restriction or objection to how we use your data
7. Changes to This Policy
We may update this Privacy Policy as our services evolve. When changes occur, we will update the effective date at the top of this page.
Continued use of our gym or services after changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
Email: support@yourgym.com
Address: DumBBell Fitness Center, Bhubaneswar, Odisha